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Fuchs
post Apr 27 2010, 12:04 AM
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When you issue a warning, I do expect that the warning contains at least a link to the post(s) that were deemed violating the ToS, not some vague reference to a thread that is hitting over 21 pages at the time of the warning. How is anyone expected to behave if no one tells him what exactly was deemed to be violating the ToS?

When I send a PM back to ask for such a link/explanation, I'd expect an answer - after all, to issue a warning you must have decided which post(s) violated ToS, so it shoud not take long to answer either. And no, I do not care if there are many other threads to look at, if you take two days to decide to warn me, then I do think you'll have the reasons for the warning ready, and clearly picked out.

When I discuss such with another moderator I do not expect to be cussed at with four letter words.

What is going on with the moderating here?
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DireRadiant
post Apr 27 2010, 01:56 AM
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The response to your original request is being reviewed by the Moderating Team before it is forwarded to you.
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KCKitsune
post Apr 27 2010, 04:35 AM
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QUOTE (Fuchs @ Apr 26 2010, 07:04 PM) *
When I discuss such with another moderator I do not expect to be cussed at with four letter words.

What is going on with the moderating here?

What mechanism is there for moderating the moderators?

Do they have god-like power or can their decision be overruled?
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pbangarth
post Apr 27 2010, 05:54 AM
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This isn't a democracy, and the food chain ends somewhere.
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Fuchs
post Apr 27 2010, 06:36 AM
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If a warning was issued, then some post(s) were deemed to be against the ToS. What's to review there? All I am asking is: Which post(s) did violate the ToS?

How can it be that you have to "review the response" after I got a warning? How could you issue a warning without already having determinded what violated the ToS, and why can't you simply tell me right with the warning?

This does look very weird to me. If you know what I did wrong you could simply send the link(s) to me, and there would not be any need for "reviewing by the moderators".
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Grinder
post Apr 27 2010, 06:52 AM
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QUOTE (KCKitsune @ Apr 27 2010, 06:35 AM) *
Do they have god-like power or can their decision be overruled?


God-like. It's a bit hard to be an omnipotent God when you're not the only one, but each one of us tries his best to kick the others out. (IMG:style_emoticons/default/rotfl.gif)
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Method
post Apr 27 2010, 07:11 AM
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In many cases such as this we get reports on multiple posts from different members. Rather than issue warnings for each infraction we will often issue a single warning in the hopes that the individual will change thier tone. To clarify, the "original request" DR referred to is your request for a list of specific posts that were considered in our decision. DR has compiled such a list and should PM it to you in the coming days. If you have further questions feel free to PM us. We will try to answer them as soon as possible, but we get a lot of PMs, as I'm sure you are aware.
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Fuchs
post Apr 27 2010, 07:15 AM
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I fail to understand why, if this list existed before the warning was issued, why it was not forwarded with the warning. can you explain that?

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Method
post Apr 27 2010, 07:24 AM
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QUOTE (Fuchs @ Apr 27 2010, 01:15 AM) *
I fail to understand why, if this list existed before the warning was issued, why it was not forwarded with the warning. can you explain that?
Short answer: Invision software. Each report generates an automated message that contains a bunch of text besides the relevant link to the post (things like "hello so and so has reported the following thread:" and other junk that is not germane to this discussion). We each follow each link and we start threads (sometimes multiple sometimes grouped) to discuss the validity of each report. We often read through the threads for context, which sometimes involves posts not directly reported but which are then also discussed. The long and short of it is that it takes some doing to compile an actual list, but DR is doing this per your request.
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Grinder
post Apr 27 2010, 07:25 AM
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We need to work faster. Faster! Faaaaaaaaaaaaaster! (IMG:style_emoticons/default/rotfl.gif)
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Fuchs
post Apr 27 2010, 09:09 AM
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My question is: Why was I warned without such a list already existing? What else other than such a list would form the base of the warning? It does not fill me with confidence in the moderating procedure here that a warning is given without a link (or list of links) existing already.
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Fuchs
post Apr 27 2010, 09:10 AM
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And my other complaint remained unanswered: Is it ok to get cussed at in a PM? By a moderator no less, answering a question about moderation?
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Grinder
post Apr 27 2010, 11:26 AM
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QUOTE (Fuchs @ Apr 27 2010, 11:09 AM) *
My question is: Why was I warned without such a list already existing? What else other than such a list would form the base of the warning? It does not fill me with confidence in the moderating procedure here that a warning is given without a link (or list of links) existing already.


Each reported post includes a link to the post, so we had and have a list when we discuss actions.
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Grinder
post Apr 27 2010, 11:28 AM
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QUOTE (Fuchs @ Apr 27 2010, 11:10 AM) *
And my other complaint remained unanswered: Is it ok to get cussed at in a PM? By a moderator no less, answering a question about moderation?


Fuck yeah. (IMG:style_emoticons/default/rotfl.gif)
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Fuchs
post Apr 27 2010, 11:31 AM
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QUOTE (Grinder @ Apr 27 2010, 01:28 PM) *


How mature, and nice, and "non-inflammatory".
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Grinder
post Apr 27 2010, 11:32 AM
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That's your opinion.
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Fuchs
post Apr 27 2010, 11:34 AM
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It's actually sarcasm. But it's good to know what mods can get away with on Dumpshock.
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Grinder
post Apr 27 2010, 11:44 AM
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If you have any complaints, please use the report function. The moderating team will review the post and thread and take action if needed.
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Fuchs
post Apr 27 2010, 11:45 AM
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QUOTE (Grinder @ Apr 27 2010, 01:26 PM) *
Each reported post includes a link to the post, so we had and have a list when we discuss actions.


If you had a list, why do you (the mods) need days to gather it now? That's not logical.
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Grinder
post Apr 27 2010, 11:48 AM
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QUOTE (Fuchs @ Apr 27 2010, 01:45 PM) *
If you had a list, why do you (the mods) need days to gather it now? That's not logical.


Dude, you're not the only one who got reported in the last days. And since we want that most moderators chime in with their opinion, it takes time. And we never claimed that you'll receive the list o links within 24 hours or something.
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Fuchs
post Apr 27 2010, 11:56 AM
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If you do not have the list with the posts ready you should not send out a warning since a warning should at least link to and state what was done wrong, so people know what not to do in the future. And if you send out warnings without such a link list you make it seem as if you issue warnings without knowing exactly what for. That procedure does not instill much confidence in the moderation here.

Of course, neither does the cussing and gloating. It comes close to preaching water and drinking wine.
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Grinder
post Apr 27 2010, 12:00 PM
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How did I know that you would come to that conclusions?
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Fuchs
post Apr 27 2010, 12:10 PM
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I think everyone would expect that at the time a moderator issues a warning they are able to tell what exactly the warning is for. That would mean they can point, at the time the warning is issued, to the post(s) that gave cause for it.

Are you honestly telling me that you (the mods) issue warnings without actually being able to tell what for? When all it takes is a few copy and paste clicks? After two days of "letting everyone give their input"?

That does either not sound very convincing, or not like a good procedure.
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Grinder
post Apr 27 2010, 12:16 PM
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QUOTE (Fuchs @ Apr 27 2010, 02:10 PM) *
Are you honestly telling me that you (the mods) issue warnings without actually being able to tell what for?


No.

That's the conclusion you're drawing. But hey, I expected that when I entered the thread. (IMG:style_emoticons/default/rotfl.gif)
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Fuchs
post Apr 27 2010, 12:21 PM
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Then why, if you already had the list, do you need a few days to send it? No one so far has been able to answer that question.

Why do you claim to need a few days to compile the list of posts that violate the ToS if you already have that list? If you have no list, how would you know what posts violate the ToS?

I doubt I am the only one who thinks this is strange, claiming one knows exactly what a warning is for, but still needing days to actually list it.
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Grinder
post Apr 27 2010, 12:22 PM
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(IMG:style_emoticons/default/rotfl.gif) (IMG:style_emoticons/default/rotfl.gif) (IMG:style_emoticons/default/rotfl.gif)
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Method
post Apr 27 2010, 01:48 PM
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QUOTE (Fuchs @ Apr 27 2010, 06:21 AM) *
Then why, if you already had the list, do you need a few days to send it? No one so far has been able to answer that question.
I already answered your question. We don't work from a list. But we are all aware of what we're discussing. It's a special talent we have.

QUOTE
I doubt I am the only one who thinks this is strange, claiming one knows exactly what a warning is for, but still needing days to actually list it.
I doubt the mods are the only ones who think you needed a warning for being inflammatory and baiting arguments. This thread is case in point. We answered your questions and yet you continue harp on the same point over and over again like you were in CGL #6. It's is pretty clear that you are looking for an argument not answers.
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Fuchs
post Apr 27 2010, 01:52 PM
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QUOTE (Method @ Apr 27 2010, 03:48 PM) *
I already answered your question. We don't work from a list. But we are all aware of what we're discussing. It's a special talent we have.

I doubt the mods are the only ones who think you needed a warning for being inflammatory and baiting arguments. This thread is case in point. We answered your questions and yet you continue harp on the same point over and over again like you were in CGL #6. It's is pretty clear that you are looking for an argument not answers.


My question was - finally - answered in a PM.

I do maintain that any warning should have the posts it is issued for attached. Do you disagree with that?

Also, cussing at people in PMs - and worse - is not exactly what one does expect from moderators. Even if it is done in german.
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KCKitsune
post Apr 27 2010, 02:28 PM
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QUOTE (Method @ Apr 27 2010, 09:48 AM) *
I doubt the mods are the only ones who think you needed a warning for being inflammatory and baiting arguments. This thread is case in point. We answered your questions and yet you continue harp on the same point over and over again like you were in CGL #6. It's is pretty clear that you are looking for an argument not answers.

No, Method, I think that Fuchs is completely correct in his assessment of this situation.

If you're going to go "Naughty, Naughty, mustn't do!" Then you had better say WHY you're giving a warning. Otherwise you're sending the wrong message to people.
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Grinder
post Apr 27 2010, 02:30 PM
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As Fuchs said, his question has been answered. Every warning message comes via PM and/ or an email-adress, so the offender can contact the moderator team.
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Fuchs
post Apr 27 2010, 02:38 PM
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QUOTE (Grinder @ Apr 27 2010, 04:30 PM) *
As Fuchs said, his question has been answered. Every warning message comes via PM and/ or an email-adress, so the offender can contact the moderator team.


Though not every PM they get from a moderator if they do that is informative, or even civil. But as we heard here, mods are allowed to cuss posters out in PMs.
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Grinder
post Apr 27 2010, 02:43 PM
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Maybe we're humans too. (IMG:style_emoticons/default/rollin.gif)
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Chrome Tiger
post Apr 27 2010, 03:12 PM
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Fuchs, you are correct and you should have been provided with examples of the infractions reported against you. Every report comes into the moderators inboxes and it gets posted up on a mod forum where we ALL decide whether it is worthy of a warning or not. Of course, we are not all sitting at a computer 24/7 so we do not all immediately chime in for or against each issue, hence the delay. Of course, this does not excuse you being denied the information you should have gotten as it was definitely available the moment it hit the forums. We will either be reading the forums and report it ourselves or it will be reported by a fellow user. Either way, the data is part of the process from the beginning and honestly, I believe it should be available to all parties until the end because the accused has a right to know what they are doing. Again, this was an unfortunate oversight.

As for overruling the moderators? That is why we have everything go through discussion in the first place, so we do not have a moderator go off half-cocked and throw the ban hammer around for a personal vendetta or a bad day. If something happens and someone is banned, it is the result of a group decision. This can add to the time it can take for action to be dealt out, unfortunately, but I believe a fair justice system is a little more attractive to the populace than a hair-trigger one.

And as Grinder said, we are human. We have our own quirks, flaws, and ideas on how things should be. Should you have been cussed out via PM? Definitely not. In fact, I would expect you to report that PM because moderator abuse is worse than regular user abuse.
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Fuchs
post Apr 27 2010, 03:34 PM
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Can I report a PM even though I was explicitely told by the mod in question that giving away info from a PM is against the ToS?
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Chrome Tiger
post Apr 27 2010, 03:43 PM
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If a PM is inflammatory and abusive, report it and reference it. There is a great difference between sharing personal information sent via PM onto the public forums and reporting an abuse case via PM. I am a relatively new mod, but I strongly believe that the rules need to apply to everyone including the mods. Hiding behind the ban hammer does not excuse anyone from the guidelines we try to adhere to on the forums.

I am not indicating that this is the case, but if there is ever counter evidence in such cases, that is going to be welcome from both sides and evaluated.
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Grinder
post Apr 27 2010, 03:50 PM
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QUOTE (Fuchs @ Apr 27 2010, 05:34 PM) *
Can I report a PM even though I was explicitely told by the mod in question that giving away info from a PM is against the ToS?


Dude, I meant the list with that. Thought I was clear about that. Next time, I'll try better. (IMG:style_emoticons/default/rotfl.gif)
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nezumi
post Apr 27 2010, 04:00 PM
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By the by, would it be possible to put a 'confirm' step on the report button? There might be one already, I'm not going to test it, but I recall being quite embarassed having accidentally reported myself for 'inappropriate content' (fortunately, no moderator warnings came of it but, you know... it could have.)
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Brazilian_Shinob...
post Apr 27 2010, 04:07 PM
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QUOTE (Grinder @ Apr 27 2010, 11:43 AM) *
Maybe we're humans too. (IMG:style_emoticons/default/rollin.gif)


I thought you were god-like creatures... oh man... (IMG:style_emoticons/default/frown.gif)
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DireRadiant
post Apr 27 2010, 04:13 PM
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QUOTE (nezumi @ Apr 27 2010, 11:00 AM) *
By the by, would it be possible to put a 'confirm' step on the report button? There might be one already, I'm not going to test it, but I recall being quite embarassed having accidentally reported myself for 'inappropriate content' (fortunately, no moderator warnings came of it but, you know... it could have.)


Probably not worth the cost for the benefit.

It's better for the moderators to receive more reports from the community since that kind of direct feedback is what better enables us to respond to community concerns. If we never hear about things then no action can be taken in situations that benefit from it.
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Grinder
post Apr 27 2010, 04:17 PM
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QUOTE (Brazilian_Shinobi @ Apr 27 2010, 06:07 PM) *
I thought you were god-like creatures... oh man... (IMG:style_emoticons/default/frown.gif)


Shhh.... That's what we call "a secret". (IMG:style_emoticons/default/grinbig.gif)
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SinN
post Apr 27 2010, 04:33 PM
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Grinder, youre my hero (IMG:style_emoticons/default/spin.gif)
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Grinder
post Apr 27 2010, 04:37 PM
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(IMG:style_emoticons/default/smile.gif)
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nezumi
post Apr 27 2010, 04:41 PM
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QUOTE (DireRadiant @ Apr 27 2010, 12:13 PM) *
Probably not worth the cost for the benefit.

It's better for the moderators to receive more reports from the community since that kind of direct feedback is what better enables us to respond to community concerns. If we never hear about things then no action can be taken in situations that benefit from it.


I mean to say, I've clicked the 'report' button while in a drunken stupor and trying to click on the 'top' button, as they're right next to each other. An "undo" would be nice, so I stop accidentally reporting whoever posted last in a thread.
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DireRadiant
post Apr 27 2010, 04:43 PM
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QUOTE (nezumi @ Apr 27 2010, 10:41 AM) *
I mean to say, I've clicked the 'report' button while in a drunken stupor and trying to click on the 'top' button, as they're right next to each other. An "undo" would be nice, so I stop accidentally reporting whoever posted last in a thread.


It reports that specific post regardless of where it is in the thread.
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SinN
post Apr 27 2010, 04:53 PM
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Can I be a moderator too? I wanna cuss out total douchebaa.....um...valued and *cough cough* respectable members of the forums.
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nezumi
post Apr 27 2010, 05:55 PM
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QUOTE (DireRadiant @ Apr 27 2010, 12:43 PM) *
It reports that specific post regardless of where it is in the thread.


I know, but the point is, I don't push the 'top' button when I'm already at the top of the thread. When I'm at the bottom, I try to push the 'top' button, but hit 'report' on accident sometimes.
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Chrome Tiger
post Apr 27 2010, 06:04 PM
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QUOTE (nezumi @ Apr 27 2010, 12:55 PM) *
I know, but the point is, I don't push the 'top' button when I'm already at the top of the thread. When I'm at the bottom, I try to push the 'top' button, but hit 'report' on accident sometimes.


Actually, it will drop you to a screen where you are able to enter notes before the report is submitted. At that point, just hit the 'back' button and continue along your merry way.
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Fuchs
post Apr 27 2010, 09:22 PM
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Where is the report button for PMs?
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Ol' Scratch
post Apr 27 2010, 11:59 PM
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QUOTE (SinN @ Apr 27 2010, 11:53 AM) *
Can I be a moderator too? I wanna cuss out total douchebaa.....um...valued and *cough cough* respectable members of the forums.

Just remember one thing: Whatever you do, don't say people are full of shit (even when they are). If you leave out the S and H, it's probably okay, though. Because, you know, naughty words are apparently against the ToS. Sometimes. Or something. I haven't quite figured it out as of yet. But I'm working on it.
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Kagetenshi
post Apr 28 2010, 12:56 AM
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Really? Man, things have gone downhill around here.

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Ol' Scratch
post Apr 28 2010, 01:03 AM
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I didn't mean to imply that I got a warning for that. More of a warning of a possible warning sort of thing. Just kind of struck me as a little lame to find out that people are annoying the mods with reports over things like that.
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DireRadiant
post Apr 28 2010, 04:05 AM
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QUOTE (Fuchs @ Apr 27 2010, 03:22 PM) *
Where is the report button for PMs?


I don't think there is one, but you can forward the PM to a Moderator, or Moderators if it's one containing content you want to report.
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SinN
post Apr 28 2010, 05:14 AM
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QUOTE (Dr. Funkenstein @ Apr 27 2010, 07:03 PM) *
I didn't mean to imply that I got a warning for that. More of a warning of a possible warning sort of thing. Just kind of struck me as a little lame to find out that people are annoying the mods with reports over things like that.


Absolutely agreed. Remember when users on this site didnt enjoy creating so much trouble? And we all co-existed as happy little nerds and geeks?
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Fuchs
post Apr 28 2010, 08:41 AM
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Here's a general problem with moderation on Dumpshock:

It's hard to trust that any action is being taken when the policy is to never tell even the reporting party what if any action is taken. In other forums the mods publically call out offenders in the concerned threads, and so everyone knows that and why someone gets warned. On Dumpshock someone could get 9 warnings, or 0, and no one but the mods would know. Offending posts are not edited/deleted either, which is another problem in itself, but also means you can't be sure if a post you reported was deemed to have been a violation of the ToS or not.

Compare ENWorld and Dumpshock:

On Dumpshock, in a flame-prone thread, you may get some "please play nice" post by a mod, but that's it. Any action is taken behind closed doors, in secret. You report a post, but it remains unchanged. If you read the thread you have no idea what was a violation, and what is ok. So people keep posting, and may even answer violations of the ToS "in kind" since they think that's ok.

On ENWorld, mods quote offending posts (may delete them in some cases, not sure) in the thread, and state what happened to the offender - often a thread ban, or even a temp ban. That means people know what's acceptable and what's not, and even more important, know action has been taken.

ENWorld is much more open. You still get claims of the mods being biased, but it's easier to trust them to be impartial if you see what they do, and to whom. On Dumpshock you are left in the dark, which only fosters distrust.
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Fuchs
post Apr 28 2010, 08:45 AM
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So, I'd propose to stop with the "secret moderation", and start to publically warn an ban posters. It would in my opinion both serve to build trust in the moderation team's impartiality as well as make it far easier to know what goes and what goes not, and people might be a bit more cautious if they would be publically warned for violations.

It would likely cut down on the number of reports the team gets as a result.
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nezumi
post Apr 28 2010, 12:48 PM
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I'd propose we keep with secret moderation, but the moderators somewhere post routing information for their checking accounts, so we can either make 'discrete donations', or we can track them down and threaten their families. You know, Shadowrun style.
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Chrome Tiger
post Apr 28 2010, 12:55 PM
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QUOTE (nezumi @ Apr 28 2010, 07:48 AM) *
I'd propose we keep with secret moderation, but the moderators somewhere post routing information for their checking accounts, so we can either make 'discrete donations', or we can track them down and threaten their families. You know, Shadowrun style.


I prefer my donations in cash, small unmarked bills. (IMG:style_emoticons/default/wink.gif)
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Fuchs
post Apr 28 2010, 01:00 PM
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What exactly is the reason that warnings and bans are not made public, and offending posts not marked/edited/deleted?
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LurkerOutThere
post Apr 28 2010, 01:30 PM
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Preference and desire not to get into public pissing matches most likely, but then again I'm not a moderator.
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Caine Hazen
post Apr 28 2010, 01:39 PM
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QUOTE (LurkerOutThere @ Apr 28 2010, 09:30 AM) *
Preference and desire not to get into public pissing matches most likely, but then again I'm not a moderator.

Ding ding ding... pick up your prize by the gate.
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Fuchs
post Apr 28 2010, 01:43 PM
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Other forums simply forbid threads about warnings, telling people to take it to PMs. That prevents such "public matches".
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fistandantilus4....
post Apr 28 2010, 01:47 PM
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QUOTE (Fuchs @ Apr 28 2010, 03:45 AM) *
It would likely cut down on the number of reports the team gets as a result.

Generally speaking, we don't get a ton of reports in every day. That's changed somewhat, first because of the CGL issues, and the heat it's produced, and second, because someone decided to report every single post he felt was in the slightest way offensive because he got a warning. Those two current issues tend to bog things down.

QUOTE (Fuchs @ Apr 28 2010, 08:00 AM) *
What exactly is the reason that warnings and bans are not made public, and offending posts not marked/edited/deleted?

First, and foremost, we don't intend to air everyon'es dirty laundry. "Hey, this guy did this, we slapped his hand." Some times we do, when it's a particularly bad case, or on the very rare occassions when we edit something. Very much not fans of editing someone else's post, even when it's offensive. The only times I can recall in the years that I've been a mod was editing out a link, or the rare bit of personal information.

Second is because whenever we post a thread with a warning or ban, there's always a flare up. It never goes quietly, and it always drags more people in. If someone has an issue with the Warning they've received, they can PM us. We have reversed decisions before.

We have proposed putting the warns up in the bug section very recently. It was decided against. Then we had a User chime in about the perception of someone getting banned in the "News" section, and the threads about it being locked becuase of arguements. That reinforced our decision to keep them how they currently are.

As another little adendum, there isn't a rule about cussing in general conversation. I can say fuck yeah. You can say fuck yeah. We generally avoid it out of general consideration. I'm in the Navy, I swear a lot. I don't generally do it at home, and I don't generally do it on the boards. It shouldn't be directed at someone however. If that's the case, we'll have an issue.

We do understand having issues with what you perceive as wrong, and wanting clarification. We try to give people as clear an understanding of acceptable behavior as possible, but with a group of people as large as this, there is going to be gray areas and personal interpretations. Not everything can be set in stone, or the Terms of Service would look more like a sofware agreement. We try to keep it open, we try to let things slide if they're not major. But as things get more congested, again, such as with the CGL issues, or we see repeat problems with users, we have to step in more and nitpick more.

I do apologize if my tone is coming across as sarcastic or harsh. I'm tired. We're all trying to be patient, because , and this is the important part to me at least, these issues and others don't seem malicious. You and others are concerned users on these boards. That's graet. Rather have you care than not. Understand as well that we've got changes going on in our ToS, we've got new mods, we've had old mods leave, and we've got our own concerns about what's going on with the game we're all here for, and our own feelings on it, but we're trying to remain objective. In the mean time, we're trying to referee as well.

If that doesn't answer your questions, ask again. I may have missed something.
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fistandantilus4....
post Apr 28 2010, 01:48 PM
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QUOTE (Fuchs @ Apr 28 2010, 08:00 AM) *
What exactly is the reason that warnings and bans are not made public, and offending posts not marked/edited/deleted?



QUOTE (Fuchs @ Apr 28 2010, 08:43 AM) *
Other forums simply forbid threads about warnings, telling people to take it to PMs. That prevents such "public matches".

You may have answered your own question. (IMG:style_emoticons/default/smile.gif)
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Fuchs
post Apr 28 2010, 01:53 PM
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Look, you are mods. You know if someone gets warned.

Now, try to see it with the eyes of a user. Say I call someone an idiot. He reports the post. I get a warning. But he will never know that. He sees me still post, maybe even snarkyly, and he has no idea if I was warned, or if I and the mod had a laugh about the idiot. And when he sees the "idiot" remark still standing... and me still posting... what will he think?

Imagine how that feels.

Imagine if this was a court. Someone punched you in the face. The cops tell you "We're looking into this". And nothing else. You later see the guy walking on the street, grinning at you. You have no idea if he was punished, or not.
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fistandantilus4....
post Apr 28 2010, 02:06 PM
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He would think:
a) maybe it's taken care of
b)maybe it's not taken care of
c) maybe I should post somewhere else
d) maybe I should move on

You asked the question, I answered it. So did you.
QUOTE (Fuchs)
Other forums simply forbid threads about warnings, telling people to take it to PMs. That prevents such "public matches".


This is name calling, not assault. No one got their nose broken.
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Fuchs
post Apr 28 2010, 02:19 PM
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If it's nothing then there wouldn't be a warning - insults can be taken to court as well, for example.

If you want to keep your actions and inactions secret that's your perogative, but it does run counter to how other forums handle this, and it does not help building trust in the moderation - quite the opposite.

It's also a bit contradicting how you expect people to stop reporting minor infractions but never tell them what a minor infraction and what a violation of the ToS is.
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fistandantilus4....
post Apr 28 2010, 02:29 PM
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1)under defamation of character. Please stop arguing something that is not the point.

2) It's not a matter of "perogative" (ok , well, it could be yes), because it was put to a vote. I actually proposed we start doing this a few weeks back when Cain brought it up. At the time, we decided against it, then I went ahead and was upfront about a ban. Someone had specifically asked for a notification for when a user is banned, and I thought that made sense. Then we ended up with two locked threads. Now we're got another thread that is going on for three pages with the same question that has already been answered. We're not other forums. We're this one.

3) My personal rule of thumb is one used in a lot of text book law definitions. " ... A prudent and reasonable person." To fulfill that criteria, we have a whole bunch of mods. More now than we did. People said "hey, get more mods". We got more mods. Now we have more people to decide on that. Because we're not going to write out every possible thing a person could say and say "this is ok", "this is not ok". There's simply too many things that could be said.

So we resort to " a prudent and reasonable person" , then add a few more in. Which, incidentally, is why it sometimes takes a couple of days to get a consensus.
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Ol' Scratch
post Apr 28 2010, 02:31 PM
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QUOTE (Fuchs @ Apr 28 2010, 09:19 AM) *
...and it does not help building trust in the moderation - quite the opposite.

It's funny how few (if any) people had any trouble with the moderation until a bunch of people crawled out of the woodwork and started accusing them of being in some kind of huge conspiracy to... Hell, I'm not even sure what the conspiracy is about.

All I know is that it is apparently full of Mormon hate-spewing and utterly irrational paranoia hidden in the guise of pretty words, hypocrisy ("We hate Coleman for stealing money, so to show them we're going to steal their books if they publish anymore! Rabble rabble! We have the power!"), and preachy speechifying. It's even more mystifying because they sit around stewing on other forums, cursing up a storm, mocking anyone and everyone under the sun (but only if they're not member of the forum), and even managing to get threads locked on a forum that has next to no moderation to begin with. Which, to be absolutely honest, is fucking impressive. Of course, then a few of those same people come here and start acting holier-than-thou or baiting the moderators into doing exactly what they've been bitching about behind those not-so-closed doors. All the while slinging "omg, they're not to be trusted!" crap around.

People are just irrationally insane sometimes.
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Fuchs
post Apr 28 2010, 02:42 PM
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QUOTE (fistandantilus4.0 @ Apr 28 2010, 04:29 PM) *
3) My personal rule of thumb is one used in a lot of text book law definitions. " ... A prudent and reasonable person." To fulfill that criteria, we have a whole bunch of mods. More now than we did. People said "hey, get more mods". We got more mods. Now we have more people to decide on that. Because we're not going to write out every possible thing a person could say and say "this is ok", "this is not ok". There's simply too many things that could be said.


Well, in Switzerland, calling someone "idiot" would be able to be taken to the courts. I had such cases, actually. And my point was not "hey, list every possible infraction", it was "hey, if you think too many posts are getting reported, at least tell with regards to the specific reported posts if those should be reported or not".

Because "Baiting" and "Inflammatory" may not be as cut and dry as you make that out to be.
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SinN
post Apr 28 2010, 02:48 PM
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QUOTE (Fuchs @ Apr 28 2010, 07:53 AM) *
Look, you are mods. You know if someone gets warned.

Now, try to see it with the eyes of a user. Say I call someone an idiot. He reports the post. I get a warning. But he will never know that. He sees me still post, maybe even snarkyly


Is snarkyly even a word? And if so, you spelled it wrong. How are you gonna rise up against the mods if you cant even accomplish basic grammar? (IMG:style_emoticons/default/grinbig.gif)
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fistandantilus4....
post Apr 28 2010, 02:53 PM
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My apologies, I was basing my position under my understanding of U.S. law. I'd forgotten your perspective.

Your point would have been much easier made then by asking for better clarification, rather than filling our mailboxes in what, from our perspective at least, would only be perceived as harassmant. Although, to soothe your mind, some of those are being looked at as possible Warnings. Even when we question your motives, we are still looking at the issue. Hope that helps.

And I agree, baiting and flaming are not cut and dry. I don't believe I ever said they were. I said it was the interpetation by people that would be (hopefully) "prudent and reasonable".

In any case, I do appreciate this chance to have an honest look at what it will look like if we do post Warns.

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DireRadiant
post Apr 28 2010, 02:56 PM
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QUOTE (Dr. Funkenstein @ Apr 28 2010, 08:31 AM) *
It's funny how ....



QUOTE (SinN @ Apr 28 2010, 08:48 AM) *
Is snarkyly ...


Please try and make positive contributions to this thread.
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fistandantilus4....
post Apr 28 2010, 02:56 PM
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QUOTE (SinN @ Apr 28 2010, 09:48 AM) *
Is snarkyly even a word? And if so, you spelled it wrong. How are you gonna rise up against the mods if you cant even accomplish basic grammar? (IMG:style_emoticons/default/grinbig.gif)


Stop "helping". Grammar and spelling aren't required, and you don't know what someone's native language is.

(Thank god on the spelling part. Redjack is always giving me crap for that)
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Caine Hazen
post Apr 28 2010, 03:08 PM
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We told you we installed the spellchecker modual for you and Bull... not that you guys actually use it (IMG:style_emoticons/default/rotfl.gif)
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fistandantilus4....
post Apr 28 2010, 03:16 PM
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Yeah and RJ told me to use firefox.

Mark Twain once said that people who spell a word the same way every time are uncreative. I can get behind that.
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Chrome Tiger
post Apr 28 2010, 03:16 PM
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QUOTE (SinN @ Apr 28 2010, 09:48 AM) *
Is snarkyly even a word? And if so, you spelled it wrong. How are you gonna rise up against the mods if you cant even accomplish basic grammar? (IMG:style_emoticons/default/grinbig.gif)


Sorry SinN, but in addition to previous warns, this instance of baiting gets you a 'vacation'. You were warned. Anyone else want to step up to bat?
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Ol' Scratch
post Apr 28 2010, 03:22 PM
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QUOTE (fistandantilus4.0 @ Apr 28 2010, 10:16 AM) *
Yeah and RJ told me to use firefox.

Firefox has helped me quite a lot in that regard, actually. I had no idea I was misspelling certain words ("accidently" being a big one) for, well, forever. Plus MS Explorer sucks anyway. (IMG:style_emoticons/default/nyahnyah.gif)
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fistandantilus4....
post Apr 28 2010, 03:34 PM
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Apparently my proper spelling is a bigger concern than I thought...

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Chrome Tiger
post Apr 28 2010, 03:40 PM
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QUOTE (fistandantilus4.0 @ Apr 28 2010, 10:34 AM) *
Apparently my proper spelling is a bigger concern than I thought...


*lips moving completely out of sync with the words* And for this... You must pay! Here in Land of the Rising Dumpshock, all bad spellers' lives are forfeit! If you use IE, we double the penalty! (IMG:style_emoticons/default/wink.gif)

I am fairly certain that nobody can claim ultimate spelling/typing mastery 100% of the time. Calling people out on spelling errors is just nitpicking and potentially baiting, given some circumstances.
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fistandantilus4....
post Apr 28 2010, 03:43 PM
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Unless you're a professional writer, where i can see it being a serious pet peeve/ hang up. In which case, at least do it tactfully.

I'm going to put a new link in the posting guidelines. "Don't do what uncle SinN does."
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Chrome Tiger
post Apr 28 2010, 03:46 PM
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QUOTE (fistandantilus4.0 @ Apr 28 2010, 10:43 AM) *
Unless you're a professional writer, where i can see it being a serious pet peeve/ hang up. In which case, at least do it tactfully.

I'm going to put a new link in the posting guidelines. "Don't do what uncle SinN does."


Bah, professional writers do it too, often times as much as the rest of us. They just tend to take it personally when it is pointed out. (IMG:style_emoticons/default/wink.gif)
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Kagetenshi
post Apr 28 2010, 03:49 PM
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QUOTE (Dr. Funkenstein @ Apr 28 2010, 10:31 AM) *
It's funny how few (if any) people had any trouble with the moderation until a bunch of people crawled out of the woodwork and started accusing them of being in some kind of huge conspiracy to... Hell, I'm not even sure what the conspiracy is about.

I'm pretty sure that they're in a conspiracy to moderate.

~J
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nezumi
post Apr 28 2010, 03:51 PM
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Is there a reason why offensive posts are permitted to stay, unmodified? In a forum I moderate, I generally require the user to modify or delete the offending post within a given time-frame. That establishes a record of permissible behavior, both for reference and as a teaching tool.
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fistandantilus4....
post Apr 28 2010, 04:20 PM
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Because we don't like editing people's posts. I'm all for people doing self editing, and we've held back some warns for it, in the past and recently. Some of it is "what is said, can't be unsaid" blah blah. You said it, now you're accountable.

If someone wants to clean themselves up, I support that. At this point at least, it's not something we're going to direct people to do. I know Adam for one is really touchy about that. While he's not an active moderator, like Bull, he still has a lot of say. He just doesn't have to do any actual moderating. He still does plenty for the boards.
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Method
post Apr 28 2010, 05:05 PM
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One of the thing that really struck me as intersting when I crossed over into the metaplane of Moderation was how few members actually have warnings. The vast (VAST) majority have none. A handful have one or two; these tend to be long time members who have seen a good flame war or two. And then there is a small subset of individuals who have much more. Obviously these are people who have both strong opinions and forceful personalities, neither or which are bad qualities. It just predisposes them to having issues with moderation.

The point here is that warnings in general only affect a very small segment of the greater membership and the the ones who generate the most work for the moderators already would love to have a public forum in which to debate their warnings. Conversely, the majority of those that recieve singular warnings for isolated incidents seem to appreciate not being put out in stocks for all to see. So "open moderation" (if you want to call it that) would garner very little benefit relative to the amount of work it would generate for us.

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Fuchs
post Apr 28 2010, 05:21 PM
Post #86


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QUOTE (Method @ Apr 28 2010, 07:05 PM) *
The point here is that warnings in general only affect a very small segment of the greater membership and the the ones who generate the most work for the moderators already would love to have a public forum in which to debate their warnings. Conversely, the majority of those that recieve singular warnings for isolated incidents seem to appreciate not being put out in stocks for all to see. So "open moderation" (if you want to call it that) would garner very little benefit relative to the amount of work it would generate for us.


Just to make sure you are not adressing me:

I don't want a forum to adress specific warnings, but I would like to know who was warned for what, especially if it concerns me. A forum to discuss moderation policies and procedures is something else. As DireRadiant can attest to I never argued my warning should not have been given, my issues were with the way it was issued.

As far as singular warnings go - I got two warnings, and have been around for several years.

Also, I am not sure how much additional work a copy/paste of the warning itself into a special warning thread (which could be deleted after a while, if needed) would be, or into the thread itself would be, but I don't think it'd be that much. I also do not think more transparency would create more work - it might cut down on both questionable posts and reports when one doesn't have to do the learning by doing wrong thing.

Honestly, it is easy to follow rules like "do not make threads about a ban/warning". ENWorld works like that. People who cannot follow those rather binary rules tend to end up permabanned in short order.
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post Apr 28 2010, 08:32 PM
Post #87


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Fuchs: no that comment was referrig to the very small subset of users that have 8 or 9 warnings on file. (edit: and I should add that this does not apply uniformly to all of them either)

Also, I would conceed that the mods could be more visible with the colored inline text, posting something like "this thread is being reviewed due to possible ToS violations" or what have you, but I don't think specific details are useful. Like I said my gut feeling is that most members don't want their dirty laundry aired and don't care to see others'. I could be wrong.
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Fuchs
post Apr 28 2010, 09:23 PM
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QUOTE (Method @ Apr 28 2010, 10:32 PM) *
Fuchs: no that comment was referrig to the very small subset of users that have 8 or 9 warnings on file. (edit: and I should add that this does not apply uniformly to all of them either)

Also, I would conceed that the mods could be more visible with the colored inline text, posting something like "this thread is being reviewed due to possible ToS violations" or what have you, but I don't think specific details are useful. Like I said my gut feeling is that most members don't want their dirty laundry aired and don't care to see others'. I could be wrong.


I do think too that most offenders do not want to see their dirty laundry aired. But I do also think that giving public warnings would make people a bit more cautious.

I also agree that others do not want to see the dirty laundry of others - but they do see it though. They do see the flaming posts, the baiting, name calling, and personal attacks. What they do not see is the "cleaning up", aka the moderation action. Seeing that would be something I think many would like to see.

Also, if there was a "ban/warn thread", no one who did not want to see that would be forced to see it.
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Cthulhudreams
post Apr 28 2010, 11:22 PM
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The penalty box is still the best feature of Penny arcade's moderation. I also like whirlpool's Aura rating.
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post Apr 29 2010, 12:59 AM
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QUOTE (Cthulhudreams @ Apr 28 2010, 05:22 PM) *
The penalty box is still the best feature of Penny arcade's moderation. I also like whirlpool's Aura rating.

How do those work?
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Cthulhudreams
post Apr 30 2010, 01:30 AM
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Whirlpool you can vote on the contribution made by members to the forum, which generates an aura ranging from

QUOTE
* Incandescent;
* Luminescent;
* Bright;
* Light;
* Normal; and
* Low.


Which is displayed when people post. Access to forums likely to generate contreversy outside of the core forums (Telco/IT discussion board) is limited to 'bright' users and above.

Penny Arcade publically logs all infractions and bannings with reasons, links to the thread & post that generated the infraction or banning, a copy of the PM sent by the mod to the user (except for spammers) and (generally) a copy of the orginal post in two stickied threads, and if a user is penalty box'ed, it causes a reduction or elimination of posting privledges and changes their avatar.

This gives very good transparency. Both methods would obviously be good.
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post May 4 2010, 10:31 PM
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Thanks for the info Cthulhudreams. The Whirlpool system sounds interesting but I don't know if that would be supported by the Invision software. The Penny Arcade system sounds like it would be way too much work for the few mods we have right now.
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