QUOTE (Mercer @ Dec 31 2011, 04:18 AM)

Generally, if you can get an NPC to give you their number, you can write them down as a Loyalty 1 contact. If they have a Connection higher than "1" you probably have to do them a solid to get them as a contact. If you really help someone out, you might get them at a slightly higher Loyalty rating. That's basically how my group handles it. (But we also houseruled Connection to be tracked by the GM instead of the player.)
Who needs the NPC to give the players a number? Unless the person is out in the barrens, or doesn't want to be found again, it's probably not that difficult to look the person up.
In my campaigns, who the players write down as a Contact doesn't matter a whole lot, and they don't get them as "rewards". They're just people that the players know.
If my players decide that the organlegger they sold some second-hand cyberware to last mission might help them track someone down in the Ork Underworld, who am I to stop them from looking him up and calling him? Sure, the organlegger might answer with "And just WHO the frag are you again?" and I might decide that the organlegger will or won't help them based on how much the players decide to grease his palms and what his prior experience with them were.
It's not like they're not ALLOWED to contact that organlegger simply because I didn't say "Okay you can write down Dr. Feel-Good as a Loyalty 1 Connection 2 Contact".
However, when the players meet an important NPC, or put special work into getting to know someone, or do a favor for someone, I will SUGGEST "Okay, you should write down Dr. Feel-Good as a contact".