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KarmaInferno
post Oct 24 2010, 02:52 AM
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Honest question here.

For the folks all claiming that Coleman "got off scot-free", how exactly do you know that?

Did someone leak the details of the settlement or something?





-k
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JM Hardy
post Oct 24 2010, 02:56 AM
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QUOTE (ravensmuse @ Oct 23 2010, 09:32 PM) *
Two things here Jason -

One, your use of narrative, which comes off as, "that's a cute story. Here's mine." It kind of comes off as condescending to the whole situation - I am a customer, and a deeply loyal Shadowrun fan, which saw a situation come to light where the company publishing one of my favorite games ended up revealing a whole lot of ugly, terrible stuff. I don't blame you for not wanting to talk about it, and understand that there are aspects that you are not allowed to share. I work in a job where I have to deal with deeply personal information all the time - I completely understand.

But there were a lot of accusations there that CGL chooses to completely unaddress - namely that your CEO had his hand in the piggy bank, and no one in the company is choosing to do anything about it. And the crap that came out? Losing valuable and appreciated people in the process, several nasty accusations back and forth, and an email that basically said, "hey, we know he did bad, but it's totally cool: he's really, really sorry" is kind of against the pale.

The mere fact that the company chooses to do nothing about any of this other than to say "no comment" is NOT the actions of a company that wants to engender trust. We know what happened - we've seen the facts. You want to say the narrative perspective is different between us both? I can agree to that - but the facts, all of them published over the course of these last ten CGL threads - are right there for everyone to dissect and analyze. If my "narrative" reflects the narrative of people who believe that CGL is doing nothing but damage to the Shadowrun license, then that's my narrative - but if you want me to return to purchasing product and trusting you again, start making some moves. Address the points fans and once fans and once authors and outsiders bring up with something other than "no comment, don't worry, trust us" and maybe you'll get some results.

Because for right now? All of this seems like nothing more than smoke and mirrors to placate us angry folk until we "forget about it" and you can go back to business as usual.

Prove me wrong by being open, honest, and transparent, and I'll stop with my "narrative".


If my use of the word narrative seemed condescending, I apologize; that was not the intent. I understand that people have their perspectives on events, and they might not mesh with mine, and that was my way of saying that we each have our narratives, and neither view is going to just disappear because one or the other of us does not agree with it.

There are points I can--and have--addressed, but other things that, for a variety of reasons, I can't. Is everything the same at Catalyst? No--changes have been made. One thing that dismays me is that changes being made were referred to in the letter from Randall that you very cavalierly dismiss. There was much more in that letter than "he's sorry, so it's cool"; reducing it to that does not do justice to Randall and what he wrote.

Things are working differently. Payment procedures, contracting procedures, and other financial operations have changed. Audits have been sent to freelancers to get an accurate picture of who is owed what, and to set specific plans to pay everyone what they are owed (and a large portion of the back debt has already been paid). I can't offer all the details, again for multiple reasons. One is that I don't know all the details; I'm busy enough with my own job, and overseeing the re-arrangement of administration, especially from my remote location, is not easy. Also, some of it is simply confidential. People are private about their finances; I'm hesitant to offer any details about payments in public. But new people with considerable accounting experience and skills have been brought in and have been leading the re-arranging of internal procedures.

But there's a reason I keep talking about getting back to business, and it's not just so that people will ignore what happened. It's because if practices continue as they had, business as usual will be impossible. Writers, authors, and freelancers will not work with us, staff turnover would continue, and books would not be printed. And then Catalyst would lose the Shadowrun license. The only way to get to where we want to be is to fix the problems that were present. If books come out regularly, it's because the normal processes of contracting, printing, and paying are taking place. If freelancers want to continue working for us over time, it is because we will be treating them as they should be treated. That's why I keep emphasizing that perspective--so that you don't have to take my word for it. If books and other products come out, if we do our job, then that means that processes are working better than they had been in the past.

Jason H.
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Jhaiisiin
post Oct 24 2010, 03:59 AM
Post #478


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One thing to remember, Raven... CGL is a Private Company. We as consumers have no right to ask for full transparency. Would it be nice? Hell yes. However, in the end, what we want and what will be are not always the same.
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kzt
post Oct 24 2010, 03:59 AM
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QUOTE (JM Hardy @ Oct 23 2010, 05:58 PM) *
Oh, and did I mention the voucher Battleshop customers are getting right now so they can try one of our new PDF products for free? There are good things available now, but I'd recommend waiting a few days until This Old Drone comes out . . .

I got an email that mentioned a voucher, but I didn't actually get a voucher. More accurately, I got 3 emails over 19 minutes that all mentioned a voucher, but no voucher. It seems those darn editing errors creep into everything. ...
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JM Hardy
post Oct 24 2010, 04:36 AM
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QUOTE (kzt @ Oct 23 2010, 10:59 PM) *
I got an email that mentioned a voucher, but I didn't actually get a voucher. More accurately, I got 3 emails over 19 minutes that all mentioned a voucher, but no voucher. It seems those darn editing errors creep into everything. ...


I know some vouchers have come through--check your spam filter to see if it got caught there. If it didn't, let me know.

Jason H.
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Cain
post Oct 24 2010, 05:45 AM
Post #481


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QUOTE (KarmaInferno @ Oct 23 2010, 06:52 PM) *
Honest question here.

For the folks all claiming that Coleman "got off scot-free", how exactly do you know that?

Did someone leak the details of the settlement or something?

The settlement details are a matter of public record. I believe someone gave the PACER link earlier in this thread.
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Dread Moores
post Oct 24 2010, 07:37 AM
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The document had no details on the settlement, simply noted that the settlement was completed and the judge signed off on the order.
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ravensmuse
post Oct 24 2010, 11:12 AM
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QUOTE (Jhaiisiin @ Oct 23 2010, 11:59 PM) *
One thing to remember, Raven... CGL is a Private Company. We as consumers have no right to ask for full transparency. Would it be nice? Hell yes. However, in the end, what we want and what will be are not always the same.

When you're shooting for the impossible, might as well shoot for the moon. I don't expect it, but it's worth at least asking.

Jason:

Let me be the first to tell you that I'm happy that you're looking to establish a system in which the company does what it's supposed to do. You do work, you get paid - that's one hundred percent how things are supposed to work.

However, you're curing the symptoms, and not the cause. Loren L. Coleman still has a part in this company. You and I disagree about this. And until LLC is removed from the equation, those symptoms are going to continue to rise up, no matter what systems or goodwill you generate.

That right there is the crux of the argument. Remove Coleman, and magically, things might improve for the better.
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lehesu
post Oct 24 2010, 11:29 AM
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QUOTE (ravensmuse @ Oct 24 2010, 07:12 AM) *
That right there is the crux of the argument. Remove Coleman, and magically, things might improve for the better.

Ah, simple solutions for complex problems. It's like politics!
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Redjack
post Oct 24 2010, 12:35 PM
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QUOTE (JM Hardy @ Oct 23 2010, 11:36 PM) *
I know some vouchers have come through--check your spam filter to see if it got caught there. If it didn't, let me know.
I also got three emails, but none included a voucher. I checked my spam filters; No other emails stuck there.
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JM Hardy
post Oct 24 2010, 12:47 PM
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QUOTE (ravensmuse @ Oct 24 2010, 06:12 AM) *
When you're shooting for the impossible, might as well shoot for the moon. I don't expect it, but it's worth at least asking.

Jason:

Let me be the first to tell you that I'm happy that you're looking to establish a system in which the company does what it's supposed to do. You do work, you get paid - that's one hundred percent how things are supposed to work.

However, you're curing the symptoms, and not the cause. Loren L. Coleman still has a part in this company. You and I disagree about this. And until LLC is removed from the equation, those symptoms are going to continue to rise up, no matter what systems or goodwill you generate.

That right there is the crux of the argument. Remove Coleman, and magically, things might improve for the better.


You're right--we disagree about that. Additionally, from where I sit, there's not a whole lot I can do about it. I couldn't remove Loren if I wanted to. The best I could do is quit myself, which doesn't really change a whole lot (though I suppose it would make a few people happy). Most importantly to me, though, it would just slow down the Shadowrun line, slow down the generation of income, and slow down payments to freelancers. From my perspective, the problem is not paying people; if I do things to continue making it so people don't get paid, I'm not helping.

Jason H.
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Bull
post Oct 24 2010, 03:45 PM
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QUOTE (Redjack @ Oct 24 2010, 07:35 AM) *
I also got three emails, but none included a voucher. I checked my spam filters; No other emails stuck there.


Same here. I wasn't all that worried about it, but since others are having the same porblem, I figured I'd mention that it happened to me as well.
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Cain
post Oct 24 2010, 06:30 PM
Post #488


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QUOTE (JM Hardy @ Oct 24 2010, 04:47 AM) *
You're right--we disagree about that. Additionally, from where I sit, there's not a whole lot I can do about it. I couldn't remove Loren if I wanted to. The best I could do is quit myself, which doesn't really change a whole lot (though I suppose it would make a few people happy). Most importantly to me, though, it would just slow down the Shadowrun line, slow down the generation of income, and slow down payments to freelancers. From my perspective, the problem is not paying people; if I do things to continue making it so people don't get paid, I'm not helping.

That raises an interesting question. Do you believe in Shadowrun, in Catalyst, or both?

I think you believe in Shadowrun. I don't know if you believe in Catalyst. Certainly every time I've asked you for a demonstration of faith in Catalyst, you've deflected it to a question about Shadowrun.

You're asking us to not just believe in the game line, but in the company behind it. Why should we put our faith in Catalyst? And don't say "Shadowrun", that's clearly not enough anymore.
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Critias
post Oct 24 2010, 08:49 PM
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What do you want the guy to do, Cain, talk bad about his employers on a public forum? How many other businesspeople do you interact with like this, day to day? Do you hound the manager at your local McDonald's like this until he apologizes for the unhealthy food? Hassle your bank manager until he admits he works for a soulless money monster? Harass your own boss until he, in writing and in public, badmouths those above him on the corporate ladder?

I don't know if there's something unique about RPGs and wargames when they cross streams with internet forums, or what, but I think some of you guys really just have some unrealistic expectations about what a businessman can, or should, say about his company on a public forum. In fairness, it's not an issue that's unique to any one poster here (so I apologize to Cain for being the one I'm singling out this way, but he's the most recent and so the natural "target" or whatever), and it's not even unique just to Shadowrun, or even Catalyst Games. I've seen it with 40k guys in years past, I've seen it plenty over on the Warmachine/Hordes forums, I've seen it with MMO/video-RPGs...but it's just something that mystifies me, every time I run across it.

Gamers seem to expect more from game developers on a forum than most voters expect from their politicians, in real life. Why do we have these wild expectations of transparency, up to and including asking a professional employee to bad mouth their own bosses in public?
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Redjack
post Oct 24 2010, 09:34 PM
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I have to agree with Critias. This constant badgering is getting to the point of trolling. Questions have been asked and answered, even if not to your satisfaction. Move on to new subjects. The next time this thread is locked, it will not return just to allow the continued dredging up of the past.
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darthmord
post Oct 25 2010, 12:00 AM
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QUOTE (JM Hardy @ Oct 23 2010, 11:36 PM) *
I know some vouchers have come through--check your spam filter to see if it got caught there. If it didn't, let me know.

Jason H.


Same thing happened to me. 3 emails over a 19 minute period. No voucher details in any other email.
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Warlordtheft
post Oct 25 2010, 03:03 AM
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QUOTE (urgru @ Oct 15 2010, 08:00 AM) *
Latest from PACER: The petitioners and IMR have reached an agreement to dismiss the involuntary bankruptcy petition, and an unsigned order effecting the dismissal has been forwarded to Judge Overstreet. The case should closed today or early next week (depending on when the Judge is actually in chambers and signing orders). Don't expect any details of the settlement.



Damn, I called that one when they asked for the bonds.
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Jhaiisiin
post Oct 25 2010, 03:43 AM
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QUOTE (Critias @ Oct 24 2010, 01:49 PM) *
Gamers seem to expect more from game developers on a forum than most voters expect from their politicians, in real life. Why do we have these wild expectations of transparency, up to and including asking a professional employee to bad mouth their own bosses in public?


QFT

If voters talked with this kind of fervor, our country would be far different.

He's doing his job, and he's coming to the UNOFFICIAL forum to continue answering questions. Be happy with what we can get. Most gaming systems don't get near this involvement.
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Kid Chameleon
post Oct 25 2010, 03:53 PM
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QUOTE (Dr.Rockso @ Oct 21 2010, 12:54 PM) *
And I can't stop thinking that deep in his mansion LLC must be laughing, twirling his mustache with glee.


Making that image even more interesting is that Loren, for whom growing facial hair is not a strong suit, would be twirling a fake mustache with glee. It might even come off, breaking him out of his reverie to glue it back on and resume.
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otakusensei
post Oct 25 2010, 04:22 PM
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QUOTE (Jhaiisiin @ Oct 24 2010, 11:43 PM) *
QFT

If voters talked with this kind of fervor, our country would be far different.

He's doing his job, and he's coming to the UNOFFICIAL forum to continue answering questions. Be happy with what we can get. Most gaming systems don't get near this involvement.


I see a lot of hero worship for the position, a certain respect because Jason is Shadowrun line developer. But the longer this mess gets drawn out, the more attention I pay to the person sitting in that seat and the quality of his message. The quality of his message hasn't gotten any better, spin is spin. The content is still "it's all cool, trust us", and we have been shown nothing yet that we can trust.
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Doc Chase
post Oct 25 2010, 04:26 PM
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QUOTE (Kid Chameleon @ Oct 25 2010, 03:53 PM) *
Making that image even more interesting is that Loren, for whom growing facial hair is not a strong suit, would be twirling a fake mustache with glee. It might even come off, breaking him out of his reverie to glue it back on and resume.


Personally, I'd find it to be a bit of karma if the freelancers are getting paid with checks from LLC's personal account. (IMG:style_emoticons/default/nyahnyah.gif)

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sabs
post Oct 25 2010, 04:28 PM
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Long as they get paid..

Who cares.

I would like to see Catalyst actually put forward War! It was really going to be one of the first non-remakes they were going to put out. I'd like to see what the quality of their vision is, when they're not just re-hashing shit.
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jakephillips
post Oct 25 2010, 04:30 PM
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I just want more shadowrun stuff, and perhaps if the company were a little healthily a more reasonable prices. Most of my shadowrun crew buys the fluff and campaign books to read the in game world stuff. But the 6th world alminac at 45 dollars was more than any of my 5 players wanted to buy. Need cash flow but if cost was down.
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Doc Chase
post Oct 25 2010, 04:31 PM
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QUOTE (sabs @ Oct 25 2010, 04:28 PM) *
Long as they get paid..

Who cares.


I do. I'm a fan of irony. (IMG:style_emoticons/default/nyahnyah.gif)

QUOTE
I would like to see Catalyst actually put forward War! It was really going to be one of the first non-remakes they were going to put out. I'd like to see what the quality of their vision is, when they're not just re-hashing shit.


I'm looking forward to it. I'm hoping it'll answer a decent amount of questions regarding all the military stuff that's cropped up in recent threads.
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JM Hardy
post Oct 25 2010, 04:42 PM
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For those who received an e-mail about getting a Battleshop voucher but didn't get the voucher, there's a new news item up. To cut to the chase, send an e-mail to customerservice.catalyst@gmail.com to get your voucher if you were supposed to have one!

Jason H.
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