Late books and response from CGL Options

[Omenowl]

This was sent to me tonight as I was driving home. I am glad to see an apology. The voucher is nice also, just wish they had warned us a few days in advance and I would have not worried about it at all.

Recently you placed a pre-order for one or more of our latest products,
and due to a number of unfortunate circumstances your order has likely been
delayed beyond what either you or we would consider reasonable. This is
regrettable, and we would like to apologize for it.

Catalyst Game Labs is run by a very small number of people, and between
that and all various turns of chance we're sometimes unable to deliver our
products and services with the promptness and care that we normally
provide. This is an inadequate excuse, however, and therefore we're giving
you, our valued fan and customer, a gift voucher for $10 for your order,
usable on any purchase made on the BattleCorps.com BattleShop. We hope that
this helps make up in part for the inconvenience that we've caused you, and
for the patience you've extended us in this situation.

Thank you very much for bearing with us, and we hope you'll continue to
support us in the future.