QUOTE (Unwired pg 201)
MSP Services
Matrix service providers [i]not only provide commcodes but are also the reliable backbone of the Matrix, providing public access points, satellite networks, data storage, and much more.[/i] A High lifestyle or better automatically grants access to Premium services. Purchased individually, one has to pay 1 to 10
nuyen per service in the Basic range, Advanced services cost 5 to 20 nuyen, and Premium services range from 50 to 100 nuyen. A valid bank account is needed to purchase Matrix services from most MSPs, though a few will work on a credstick-to-credstick basis.
Basic Services
Basic services include access to wireless access points in a country, one remote data storage location of unlimited size, and up to four commcodes. Furthermore a remotely run Rating 1 agent with Browse and Edit programs (Rating 1) is available. Basic Matrix services are included with a Low lifestyle.
Oh yes, MSP own a part of 'the pipes' or at least rent their use from some other corp, and act as an intermediary. Granted, you don't have to actually use them with the way the matrix is set up.
If they're providing remote storage of mail and whatnot, this can easily be stored. Usual trace rules? For tapping your data? I don't think so. They have it delivered right to their servers, and someone will have admin access. Subjecting whatever passes through it to routine scans for criminal activity? Paranoid? Possibly. Possible? Yes. You'd better switch MSPs before going up against NeoNet.
They can of course proceed with regular trace rules after finding something incriminating. After all, they have your Access ID, and if you Spoof a new one, they have that too. Connecting your new ID to your old commcode is an integral part of the Spoof action, after all.
And yes indeed. They are perfect examples. Google is perfectly capable of monitoring your email traffic, and guess what? Their voice recognition software is making progress as well. Having voice calls through their server monitored wouldn't be too much of a problem, if not for inhibitive costs of processing capacity.
[shameless advertising]Actually though, the package you're aiming for is Google Wave. It can do, well, all of that, really. Voice/video just takes some working around until someone writes a proper script for it
I love it. It's been my favourite digital SR tool for ages.[/sa]
Realistically though, through integrating mail, facebook, twitter, phone, sms, mms and some other stuff with broad wireless capability, practically any smartphone does the same nowadays. Even tosses all the separate accounts and numbers people have into a 'person X' file. Really comlinks aren't that far away. Plus, RL gets matrix rules that make sense!