QUOTE (binarywraith @ Mar 30 2019, 10:11 AM)

Yeah, so serious that my Itunes account is completely unrecoverable because the asshole who compromised it (and spent the $10 I had left in there from an old gift card on a Chinese MMO) managed to change the reset questions and contact info, and without being able to verify the -new- contact info they won't give me control back.
Luckily I didn't have anything of value on it.
Reading this triggered my PTSD from the Apple days!
Seriously though, it's disgraceful how easily people get "locked out" of their Apple assets with exactly ZERO chance of recovery because they system is setup in a way that allows recovery loops, if you weren't extra careful setting it up. "You need X to prove ownership and gain access, yet you need access to retrieve X to prove ownership".
And it's not only itunes content either. I've had to tell mothers that their kids' childhood pictures were lost forever because their icloud accounts were irretrievable. I've had to tell little old ladies that their £500 iPhone was now a brick because it was set up two years ago by their granddaughter's ex-boyfriend who is now out of the picture, so the account is in his name. Etc...
It was a tough gig
precisely because of Apple's unflinching strictness when protecting account privacy.