QUOTE (Kagetenshi @ Feb 17 2008, 04:04 PM)

It's less likely to happen if there's a no-resistance policy in place, and a suit against the company for it actually happening would, I suspect, be very difficult.
Not a lawyer, not legal advice.
~J
Filing such a lawsuit would be easy and any estate filing such a wrongful death suit would be likely to get a settlement.
The best policy for the company is one which does not address the potential for robbery at all and which clearly states that behind-the-counter workers are not employees of the company but are, instead, independent contractors. Thus, the decision to resist or not is one made by someone who is, by law, totally outside of the company's control in that situation. It also has the added bonus that the company is not required to provide health or retirement benefits and does not have to make any concessions for clerks with disabilities.
For the clerk, the best policy would be to comply unless the robber attempts to take you to a second location (which includes the back room). In such a case the robber is almost certainly going to kill and/or rape you, possibly in that order. In the unlikely event that he's a government agent framed for the murder of a former president trying desperately to stop a an act of nuclear terrorism and clear his name, you can apologize after he explains things