JTNLANGE
Aug 24 2009, 06:59 PM
ANyone not get a confirmation of shipping from Battlecorps yet? I ordered mine the day it went up for preorder and I have not heard anything yet.
Trevor
Kerenshara
Aug 24 2009, 07:02 PM
QUOTE (JTNLANGE @ Aug 24 2009, 01:59 PM)

ANyone not get a confirmation of shipping from Battlecorps yet? I ordered mine the day it went up for preorder and I have not heard anything yet.
Trevor
I have not heard, I ordered the super combo with both versions of the book and the PDF.
Kerrang
Aug 24 2009, 07:31 PM
QUOTE (Kerenshara @ Aug 24 2009, 01:02 PM)

I have not heard, I ordered the super combo with both versions of the book and the PDF.
I am in the same boat.
JTNLANGE
Aug 24 2009, 07:37 PM
I don't want to bother them by asking when I am getting my book, but I may need to. I am jonseing for my fix.
Trevor
JTNLANGE
Aug 24 2009, 07:52 PM
Wow talk about luck, just checked my eamil and sure enough there was the confiramtion that it was sent. Ask and ye shall receive.
Trevor
Malachi
Aug 24 2009, 07:52 PM
I believe they are processing orders in the order they were received, including a whole backlog of BTech books (I know a couple of friends who have been waiting for Strategic Operations for longer than I've been waiting for SR4A).
Bull
Aug 24 2009, 08:01 PM
*sigh* I only ordered the LE, and I've still not heard anything about when that will be out. And I completely spaced on asking Adam or Loren or Randall when I had them pinned down at Gen Con.
Prime Mover
Aug 24 2009, 08:34 PM
Got my book this morning. A great edition to the 4th edition library.
eidolon
Aug 24 2009, 09:52 PM
Got mine today. I also posted my thoughts about the shipping cost and delay
here.
Kerrang
Aug 24 2009, 10:02 PM
QUOTE (eidolon @ Aug 24 2009, 03:52 PM)

Got mine today. I also posted my thoughts about the shipping cost and delay
here.
I only wish that I did not agree with your blog post. Sadly, I agree with every last word.
Omenowl
Aug 25 2009, 01:48 AM
I finally got my confirmation today. I am glad to get the confirmation, just not glad to get it nearly 2 weeks after it came out.
Freejack
Aug 25 2009, 03:08 AM
The cost of shipping always turns me off of ordering books from Battlecorps. I don't know of any good reason I should buy from there vs having one of several FLGS pick one up for me. I support Catalyst directly by getting the PDFs at Battlecorps. I support my FLGS by getting the dead tree versions from there. I will get miniatures, t-shirts, dice, etc from Battlecorps though
Now buying the books at GenCon, that's different
Carl
darthmord
Aug 25 2009, 04:15 AM
Yeah, I'm giving serious thought to only buying from my FLGS. I get a 10% discount on everything I buy there and I get things on/a couple days after street date depending on when I order.
The shipping price is grossly inappropriate from BattleCorps.
Oni
Aug 25 2009, 08:08 AM
QUOTE (Bull @ Aug 24 2009, 04:01 PM)

*sigh* I only ordered the LE, and I've still not heard anything about when that will be out. And I completely spaced on asking Adam or Loren or Randall when I had them pinned down at Gen Con.
I'm in the same boat as you Bull. I'd love to know what you hear, if you could let me know it'd be much appreciated.
Kerrang
Aug 25 2009, 01:54 PM
QUOTE (Freejack @ Aug 24 2009, 10:08 PM)

The cost of shipping always turns me off of ordering books from Battlecorps. I don't know of any good reason I should buy from there vs having one of several FLGS pick one up for me. I support Catalyst directly by getting the PDFs at Battlecorps. I support my FLGS by getting the dead tree versions from there. I will get miniatures, t-shirts, dice, etc from Battlecorps though

I usually support my FLGS almost exclusively, however, they typically do not carry SR books (other than an occasional copy of the Core rules). This was the first time I ordered anything other than a PDF from Battlecorps, and I only did so because I wanted two copies of 4a, and really wanted the LE, so I thought I would pre-order them both, and get the free PDF until they come out. As it turns out, I probably should have just ordered the PDF through Battlecorps and went elsewhere for the print copies. You live and you learn.
eidolon
Aug 25 2009, 05:00 PM
My FLGS is improving, slowly. They tend to be behind on new book releases, though. Like Kerrang, I grabbed the combo because it seemed like "a good idea at the time" and I wanted a regular one for table use and the LE for collectible purposes (I'm in the credits! Woo!

).
BlueMax
Aug 25 2009, 05:12 PM
My local Cardgame shoppe that happens to have access to RPG distributors will do Shadowrun preorders only. Though they talk about the mythical extra they ordered but nobody has ever found. Battlecorps was chosen on that fact. If I have to go through the trouble to pre-order, why not have it come right to the door?
Little did I know that my statement was short "Months after release at $19 shipping for the delayed gratification".
I am trying to do my best and hold out hope but... my hope wears thin.
BlueMax
Bull
Aug 25 2009, 05:29 PM
QUOTE (eidolon @ Aug 25 2009, 12:00 PM)

My FLGS is improving, slowly. They tend to be behind on new book releases, though. Like Kerrang, I grabbed the combo because it seemed like "a good idea at the time" and I wanted a regular one for table use and the LE for collectible purposes (I'm in the credits! Woo!

).
I will say this... Chances are decent unless you have a really large Game Store that is ordering a lot of copies of SR4 (Either 10+ or 20+, if Diamond holds the stores to the same standards it did for SR3 and SR4) and the Manager is willing to sock it away for you (or you're there when it arrives), the chances of snagging an LE in game shops is relatively low.I can only think of hearing about one or two instances of people getting ahold of those earlier books via retail. EVeryone else got them at the con, or through mail order.
I did hear of a couple isntances where game shops got the LE, and promptly marked it up 100% since it was a Limited Edition (My own local game shop does this with Limited comic cover Varients too, despite the fact they don't cost him anything extra).
SO for me, the extra shipping cost was just the "Guaranteeing I get my LE tax". I can live with that. But if I had just ordered the regular copy, yeah, I'd be a bit iffy too.
I prefer to buy my books directly from the company at cons if I can. Gives me that instant gratification (I hate waiting for shipping), and it helps the company out. Companies judge the cons based on their sales, so more sales justifies it for them better and encourages them to do more at future cons. Plus, they make more money per book because they're sidestepping the distributor and retailer, so that also helps them offset the cons.

I will be ordering something through them at some point, as I got a $10 Gift Certificate for Battlecorps at the SR Scramble. I'll probably use it to order the Ares Dice once they come in stock.
Bull
knasser
Aug 25 2009, 06:32 PM
I personally am still waiting for them to say what the Limited Edition is like so I know whether I want to spend extra money on it or not. There has been no information on it that would have encouraged me to buy it. I did ask here what the difference was, but the only answer I got was someone guessing that it would be different somehow.
It's likely too late now anyway. I bought two copies of SR4A instead. I thought about getting one of them as LE, but why bother if I don't know what I'm spending the extra on? For all I know it's identical except Adam drew a moustache on the elf girl in black felt tip (sharpie to Americans).
K.
eidolon
Aug 25 2009, 07:37 PM
We get black felt tip. Sharpie is a brand.

The only things we can likely expect are leatherette cover and shiny page edges, but I'm just guessing. Oh, and a "x of ##" stamp. I usually avoid them due to cost, but this one is the 20th Anniversary.
Bull
Aug 25 2009, 07:57 PM
The only purpoise of an LE is as a collectible, honestly. It's something to hold up and go "See! I got one, and it's special cause it's One of a Kind (Or, well, one of 1000 of a kind

).
For me, they usually serve as a "Yearbook" of sorts for the cons. I'll be pestering people next year to sign it, see if I can artists to draw little pics in it, that sort of thing
Kerrang
Aug 25 2009, 08:24 PM
Finally got my confirmation a few minutes ago! I am so excited I nearly wet myself. Hopefully I will have the book in hand by this weekends session.
knasser
Aug 25 2009, 09:41 PM
QUOTE (eidolon @ Aug 25 2009, 08:37 PM)

We get black felt tip. Sharpie is a brand.

Ah, forgive my cultural ignorance. I have tried to fit in and only highlighted my lack of familiarity.

I should probably have got the limited edition, but too late now. Still, the SR4A is beautiful enough for me. My great respect to all those who made it so.

K.
Freejack
Aug 25 2009, 11:12 PM
Fortunately the owner of my FLGS is an avid Shadowrunner so he always has several books on hand. He also has no problem ordering books when I ask and they come in pretty quickly.
I wouldn't wait for the LE book at my FLGS though. There are only 1000 of them
As for GenCon, I easily dropped $500 of which about $350 of it went to Catalyst (Shadowrun, Eclipse Phase, and CthulhuTech). I'm bummed that I missed the Ares dice though
Carl
Prime Mover
Aug 25 2009, 11:57 PM
Closest FLGS is almost hour away and only keep one companies games on there shelves when it comes to RPG's in the last few years. I Pre-Ordered SR stuff from them twice only to show up on release day and find out there distributer never sent it. Since then been using Batttleshop, after the SR4A deal I've found another online retailer that offers discount and cheaper shipping and promising release day product.
Remember years ago having to travel 3 hours one way to get to Crazy Egors in Rochester NY. That was like pilgrimage day, make the trip once every 3 months or so and spend a few hundred bucks.
Kerenshara
Aug 26 2009, 12:39 AM
Let me put in my two centinuyen about something that's a pet peeve of mine.
Games like Shadowrun exist as a complete system. It's not enough to have the main book and a handfull of the supplements on the shelves and expect the line to survive much less thrive at a FLGS. You have to have ALL the core books on the shelves, in depth, ALL the time. The only time you should have an actual hole is when you are about to close the last register and somebody buys the last when you have a new shipment due in the morning. That goes for lots of systems, but for Shadowrun, this principle is absolutely KEY. Here are the reasons:
First, it's a system that has passed between hands several times, which makes it seem like a possible risk for a person who is new to get involved with if they're familiar with the line's history.
Second, gamers are impulse buyers above all things. If you have it on your shelf, usually they're more than willing to patronize (and support) their FLGS - it's usually where they will check first. If the FLGS does NOT have the product in hand, the gamer will immediately hit the big chains that offer discounts. Failing that, there's always overnight internet ordering at a steep discount that pays for the upgraded shipping. If the gamer comes to expect that their FLGS never has what they want in a given line, they will just skip the FLGS and head straight to the other outlets. Once you lose that customer, it's nearly impossible to get them back in your doors.
Third, when you have the system on the shelf in depth, it encourages players to try to get their friends involved. "See? Right here, the game I'm always talking about. And here are the rest of the core books." There's a certain important aspect to the way gamers are wired where seeing a full line complete and in order on the shelf is like an aphrodisiac to their gamer side. (Deny it, just try.) That psychological effect is one of the things FLGS often overlook, and it's why so many of them fail or stay small.
Fourth, and here's the biggie: as a combination of all the above, you would be SHOCKED just how often in a system like Shadowrun (or Battletech or several other systems like them) where there is a BBB and up to half a dozen true "core" supplements, new converts to a system want to be able to buy them all at once. Even if they don't get every last book, they "know" they can come back at any time because they "know" the store always keeps stuff like that on the shelves. But if even ONE of those seven books is out-of-stock when they walk in, they will turn around and go elsewhere. It's not a guess or a hypothesis; I've seen it too often with my own eyes.
Fifth and final, there is no excuse not to have the big new product on the shelves. Sure, it's expensive to have to lay out to your distributor for the new books and there's an element of risk involved in over-ordering, but it's nothing compared to people showing up on the first weekend after a mid-week street date and being told you're out. It makes you look (the FLGS) like you're an amateur or you don't care about them (the pain-in-the-hoop gamer). Even if you over-order, that just means (unless the thing's a TOTAL flop) that you just don't need to re-order it for a few more weeks; there's also the added benefit that Diamond/Alliance doesn't always buy significantly above pre-orders on a lot of what they consider "secondary" lines, and that means you may NEED those extra books to carry you through your distributor's first re-stock or even to the next print run!
If you run a FLGS, take this as good, sound advice. Maybe you disagree, fine; I don't want immediate agreement necessarily but I DO want you to think about it. If you DON'T run a FLGS, take this argument to the one you patronize most often and try to explain to them why it's so important to keep a system fully stocked - because you can better get new people hooked (and buying product) if it's immediately on the shelf. They may argue they don't care about keeping Amazoniacs or Walmarters in their doors, but if that's the case, they're fooling themselves. Those people would support their FLGS if they KNEW they could just walk in and pick up what they wanted any time, because it's seldom about saving the five (or occasionally 10) bucks on their purchase - they want their new book/game/toy/miniature/SHINEY! right the slot now and they will do what it takes to get it in their hands, because that money's burning a hole in their pockets.
Good luck, and thanks for reading.
Default
Aug 26 2009, 04:03 AM
Thanks to who ever or which ever thread it was about B&N. I ordered it last night and got shipping confirmation today. I hope I get it for this weekend's blood bath.
JTNLANGE
Aug 26 2009, 02:05 PM
Well I guess the postal service is running on greased wheels. I got my confirmation on Monday and my book will be here in about 10 minutes according to the website. WA to WI that has got to be some kinda of record.
Trevor
Kerenshara
Aug 26 2009, 02:31 PM
QUOTE (Default @ Aug 25 2009, 11:03 PM)

Thanks to who ever or which ever thread it was about B&N. I ordered it last night and got shipping confirmation today. I hope I get it for this weekend's blood bath.
You're most welcome.
Navarre
Aug 26 2009, 04:45 PM
I still have yet to receive my confirmation. I went so far as to email the quartermaster at battlecorp and got a response that it was packaged and waiting for a UPS label and that it should ship on Monday. Didn't see a confirmation from either Battlecorps or UPS. Sent another email to quartermaster yesterday afternoon, asking for an update. Still nothing.
Not happy.
Bull
Aug 26 2009, 04:58 PM
QUOTE (Navarre @ Aug 26 2009, 11:45 AM)

I still have yet to receive my confirmation. I went so far as to email the quartermaster at battlecorp and got a response that it was packaged and waiting for a UPS label and that it should ship on Monday. Didn't see a confirmation from either Battlecorps or UPS. Sent another email to quartermaster yesterday afternoon, asking for an update. Still nothing.
Not happy.

Did you order the regular or the LE. Cause the LE hasn't been released yet.
BlueMax
Aug 26 2009, 05:15 PM
QUOTE (Bull @ Aug 26 2009, 08:58 AM)

Did you order the regular or the LE. Cause the LE hasn't been released yet.
I ordered both + pdf. No confirmation for Battlecorps.
Confirmation from my group that they bought copies at B&N and would like me to buy their copies coming via BattleCorps. I think they are joking... I hope they are joking...
BlueMax
Kerenshara
Aug 26 2009, 05:31 PM
*sigh*
I know I already have my copy purchased at B&N Brick & Mortar, but I still don't even have a confirmation yet of shipment. 15 days after street. If it weren't for the B&N copy, I'd be going off entirely about now. I ordered both the regular and the LE. I'm even starting to worry a bit if I'll even get the LE I paid for after hearing from everybody how few they're really printing.
Done is done and all that, but geez. I heard from somebody else that the answer if you email is something like "we had a snafu between the shipping company and our warehouse so we'll get to you as soon as we un-snafu it" but this is a lot longer than I would expect. I have to ask: Are those of us still waiting actually waiting for a second (rush) printing? Can we get a straight answer to that, at least?
Navarre
Aug 26 2009, 05:41 PM
I ordered the PDF + Standard Edition SR4A, not LE. I was told on Friday that my copy was "packaged up and waiting for a UPS label." That seems to indicate that I have a physical copy already assigned to my order and waiting to ship, but I haven't gotten any more information since then.
And yeah, I'm pretty much going off at this point. The "small company working hard" excuse just doesn't cut it. Two weeks after street and the preorders that they charged us for in March haven't even shipped. Inexcusable. The S&H costs at the very least should be refunded for anyone still waiting for this thing to ship.
Bull
Aug 26 2009, 05:50 PM
QUOTE (BlueMax @ Aug 26 2009, 12:15 PM)

I ordered both + pdf. No confirmation for Battlecorps.
Confirmation from my group that they bought copies at B&N and would like me to buy their copies coming via BattleCorps. I think they are joking... I hope they are joking...
BlueMax
There's a message on their site when you click to pre-order something that your order won't ship till everything is ready. So it may be that they're waiting for the LE before they ship your regular.
JTNLANGE
Aug 26 2009, 05:53 PM
I feel for you, I really do. I preordered and just got mine, but just wait till you get it. A true work of art a masterpiece. I do agree that the shipping at the very least should maybe be refunded or something to try and soften the blow. I will continue to preorder through Battleshop as it is easier for me, but sometimes the wait can hurt. From what Adam has said though, they are looking at this and I truely believe they will fix this issue and improve the next time. Because lets face it if they don't, they could be in a world of hurt from the consumer and I for one do not want to see anything bad happen to my favorite game.

Trevor
Navarre
Aug 26 2009, 06:03 PM
According to all info from Adam as well as what's posted on the CGL website, the regular SR4A will ship before the LE comes in for those who ordered both. Of course, I was told that my order was ready to ship on Friday, and still hasn't, so...
And I fully believe that I'll be really impressed when (if?) the book finally shows up, but that doesn't make this kind of service OK. It's not like the quality of the book is going to improve the longer I wait. It's going to be the same great book, all that's increasing is my frustration over the fact that the thing's still sitting on a table somewhere, waiting to go out the door, when I could have had it two weeks ago at B&N.
I'm running a session this weekend, and I was hoping to finally stop working off of a laptop screen for reference. I like the PDF, but I should have my hardcopy by now.
Kerenshara
Aug 26 2009, 07:01 PM
I wonder if there's a way to get confirmation there are enough LEs coming to meet pre-order demand of us individuals AND the B&M FLGSs out there? Sure looks like B&N got dibbs on the basic book, and if the shipping SNAFU is true, that could explain a lot (send first shipment to main warehouse for B&M distribution for street instead of fulfilment to individual pre-orders). I just hope I don't get a "Dear Kerenshara" letter telling me that there was greater demand for the product than expected and we regret to inform you and so forth and so on. That's my biggest fear right now, to be honest... especially if the FLGS gets one somehow.
Adam
Aug 26 2009, 07:03 PM
LEs are allocated to direct customers first.
Kerenshara
Aug 26 2009, 07:12 PM
QUOTE (Adam @ Aug 26 2009, 02:03 PM)

LEs are allocated to direct customers first.
*Takes a deep breath and slowly lets it back out in relief*
Thank you, Adam. That's exactly what I needed to hear.
On the other thing, which for ME is mostly accademic since I got A copy from B&N - what's the real story behind SR4A preorders that haven't shipped yet? Are we backed up behind Battletech or Eclipse Phase somehow? Or is it really that we're waiting for a new shipment/printing?
Adam
Aug 26 2009, 09:09 PM
There's just a huge order backup, since there was a big BattleTech book -- Strategic Operations -- that got caught up in the Topps-closing-Wizkids timeline and our ugly first half of the year. So those pre-orders are older than the SR4A ones, and take priority ... and then there's the issue of properly splitting up the orders for SR4A + Limited Edition, and the timing of all this hitting right around Gen Con. Our humble little shipping operation (which is one person, not fulltime) is simply overtaxed and only time will get things fixed.
A perfect storm of bad circumstances.
Kerenshara
Aug 26 2009, 09:28 PM
QUOTE (Adam @ Aug 26 2009, 04:09 PM)

There's just a huge order backup, since there was a big BattleTech book -- Strategic Operations -- that got caught up in the Topps-closing-Wizkids timeline and our ugly first half of the year. So those pre-orders are older than the SR4A ones, and take priority ... and then there's the issue of properly splitting up the orders for SR4A + Limited Edition, and the timing of all this hitting right around Gen Con. Our humble little shipping operation (which is one person, not fulltime) is simply overtaxed and only time will get things fixed.
A perfect storm of bad circumstances.

Ah. Thank you. That is the single clearest, most concise, and most forthcoming explanation I have seen. Having pulled my time in S&R, I can sympathize fully with your S&R "department". No single part explains the delays, but all together, including having to split the orders correctly for the LE combo people (which also explains why we're the last ones standing as far as I can tell) now it makes sense.
Um, just as a thought... if you'd have given us all that up front, you might have saved a few of us a decent ammount of MaloxTM (as well as saving quite a lot of our bleating in the threads).
*wink*
Navarre
Aug 26 2009, 09:34 PM
Still doesn't explain why the shipping department (read: Troy) told me my order was ready to ship on Friday, and told me it should ship on Monday, and I've still heard nothing. Especially since I didn't order the LE, so there's no splitting, in my case.
grumblegrumblegrumblegrumble. rabblerabblerabblerabble.
Sorry. I'll shut up now.
Kerenshara
Aug 26 2009, 09:36 PM
QUOTE (Navarre @ Aug 26 2009, 04:34 PM)

Still doesn't explain why the shipping department (read: Troy) told me my order was ready to ship on Friday, and told me it should ship on Monday, and I've still heard nothing. Especially since I didn't order the LE, so there's no splitting, in my case.
grumblegrumblegrumblegrumble. rabblerabblerabblerabble.
Sorry. I'll shut up now.
Want a guess, 'cause I can give you one. The thing that got my attention from Adam's perfect storm was the whole "separate the LE Combos" part. Did you order a combo? I would bet it's because the paperwork to make sure they don't double-ship you the regular SR4A down the road is waiting to be finished and entered into some database before the send it out.
Freejack
Aug 26 2009, 10:36 PM
I have a day off Friday and a three day weekend coming. Need some help in the shipping department? How close are you guys to the Front Range Free Zone?
Carl
Malachi
Aug 26 2009, 10:52 PM
I think the books ship from the Seattle Metroplex.
Adam
Aug 26 2009, 11:05 PM
Direct orders ship from the Seattle area, yes.
I cannot speak to any individual's orders -- that's micro-level stuff that simply isn't part of my job. I will interfere only when I'm convinced that something has Gone Wrong (IE: emails sent to Troy aren't making it to him, Troy's emails aren't making it to a customer, etc) and right now, I think the absolute best thing to do is stay the heck outta his inbox and let him ship books.
InfinityzeN
Aug 26 2009, 11:22 PM
I'm a club member at my FLGS, so I get 10% off of RPGs and board games, 15% off graphic novels, and 20% off comic books. Plus Shadowrun is one of their priority RPG lines, so they get all the books the day they come out. Of course, I always let the owner know when a new street date for a SR book comes up and he makes sure he sets a copy for me behind the counter. Actually, all the Catalyst systems are on his priority list, along with the game which shall not be mentioned, all the different Cthulhu games, GURPS, and a couple others. Always keeps at least one copy of every book in those systems in stock. They also get lots of Indie RPGs.
Having a great FLGS just down the street from me makes life easier. Even if I can get a book a little cheaper online (not normally can after factoring in shipping), I like being able to go in and put my hands on it first. Look through it, feel its weight, check the quality. Don' know, maybe it is just me.
Kerenshara
Aug 26 2009, 11:34 PM
QUOTE (InfinityzeN @ Aug 26 2009, 06:22 PM)

I'm a club member at my FLGS, so I get 10% off of RPGs and board games, 15% off graphic novels, and 20% off comic books. Plus Shadowrun is one of their priority RPG lines, so they get all the books the day they come out. Of course, I always let the owner know when a new street date for a SR book comes up and he makes sure he sets a copy for me behind the counter. Actually, all the Catalyst systems are on his priority list, along with the game which shall not be mentioned, all the different Cthulhu games, GURPS, and a couple others. Always keeps at least one copy of every book in those systems in stock. They also get lots of Indie RPGs.
Having a great FLGS just down the street from me makes life easier. Even if I can get a book a little cheaper online (not normally can after factoring in shipping), I like being able to go in and put my hands on it first. Look through it, feel its weight, check the quality. Don' know, maybe it is just me.
An FLGS that actually treats (and believes) Shadowrun as a PRIORITY product line?!
*faints*
Kerenshara
Aug 26 2009, 11:35 PM
QUOTE (Adam @ Aug 26 2009, 06:05 PM)

Direct orders ship from the Seattle area, yes.
I cannot speak to any individual's orders -- that's micro-level stuff that simply isn't part of my job. I will interfere only when I'm convinced that something has Gone Wrong (IE: emails sent to Troy aren't making it to him, Troy's emails aren't making it to a customer, etc) and right now, I think the absolute best thing to do is stay the heck outta his inbox and let him ship books.

That's about what I figured. I'm cool, as long as I know I'm getting my LE and my SR4A will arrive eventually. Good luck. Sounds like you need it.
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